The power we give up by taking an order for training only perpetuates the paradigm…the myth…in the minds of our stakeholders that training drives performance. The power we need to deploy should show up in our response to any training request with… “Sure, we can help you with that…but let us ask you a few questions first.” And then we dig for the roots and assess readiness for what may be indicated as a solution.
If we do not accomplish discovery at the Point-of-Work, we can only guess at performance outcomes or task-level work requirements, who actually does the work, required resources, tools, systems and/or moment of need support needed to pull it off in a sustainable manner. THAT’S a discovery gap. And it’s urgent we close it sooner than later.
When you consider how quickly business is moving, and the need for an agile and resilient workforce represents minimum criteria for creating sustained capability, the rules of engagement have clearly changed. Training cannot keep pace; scope and charter just do not match up when our new ground zero is located downstream in the post-training world…at the point of work…at the moment of need.
Why are so many LMS owners not happy with their systems – that there seems to be a “disconnect” between what they envisioned they would own after GoLive and what they actually wound up owning. Why is there such a love-hate relationship with technology? Why does someone else always have the better system? Truth is, “better” is a relative term.
I realize this may stretch the pretext of a cute catchphrase, but it seems appropriate this afternoon. The future of learning truly is NOT now because we are not ready for it…nor are we at a state of readiness even if it were now. The catalyst for making this statement about the future of learning […]