In a recent dialog on the CLO-Network, we discussed why so many LMS owners were not happy with their systems – that there seemed to be a “disconnect” between what they envisioned they would own after GoLive and what they actually wound up owning. Why is there such a love-hate relationship with LMS (and other) technology? Why does it seem that someone else always has the better system? Truth is, “better” is a relative term.