You “train” a bear to ride a bike…and with enough bear treats and a Taser you can train a bear to ride just about anything. If that bear is “learning” anything at all, it’s how NOT to get shocked…and keep scoring bear treats.
Tag: performance diagnostic
We…L&D…are in a predicament because we don’t actively seek out predicaments. We cannot see them looking through the “wrong end of the telescope”. We don’t design solutions for predicaments…to be more precise…performance predicaments. And that, my friends, IS a predicament!
If we do not accomplish discovery at the Point-of-Work, we can only guess at performance outcomes or task-level work requirements, who actually does the work, required resources, tools, systems and/or moment of need support needed to pull it off in a sustainable manner. THAT’S a discovery gap. And it’s urgent we close it sooner than later.