Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […]
Tag: change management
Leading Change to full adoption implies that we not only manage Change to deployment, we must continue to lead Change through implementation…and beyond to the desired goal of full adoption.
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Define the “DO” First
When you consider how quickly business is moving, and the need for an agile and resilient workforce represents minimum criteria for creating sustained capability, the rules of engagement have clearly changed. Training cannot keep pace; scope and charter just do not match up when our new ground zero is located downstream in the post-training world…at the point of work…at the moment of need.
Training tactics are slowly changing. Events are shrinking in size. MOOCs are unhooking linearity as a design concept. Learning is being “bursted” and “microed” in more granular chunks. More video is being embedded. Things are getting more social and collaborative, but the “T” word still seems to be central to the mission. We are still Training. Knowledge retention is still the enemy.
In a previous life, I worked for a large medical equipment manufacturer and was tasked to lead a team to improve leader development. We developed a Leadership Academy that had a replicable 10-point Organizational Change Management [OCM] model as part of the curricula. I’ve found the OCM model instrumental in positioning new innovative, and even disruptive…or should I say especially disruptive…enterprise initiatives. Embedded Performer Support [EPS] is as innovative and disruptive as they come.
Is innovation a methodology or is it the result of our efforts? One could successfully argue both sides of this question. With either position, there exists one consistent byproduct – Change. Regardless of definition, if we overlook creation of a sustained capability as our desired result, does it really matter how we define it?
Read details of a live interview on the topic “Change Leadership: When Change Management Is Not Enough”. Gary will lead a breakout session on this topic in IQPC’s Talent Management Summit held September 27-29 in Las Vegas.
Ask any IT professional if they have a repeatable process for Change Management (CM) and you can expect an unequivocal “Yes we do!” as the response, and likely suffer a sideways glance wondering what motivated such a ridiculous question. Take IT out of the equation for a moment and consider a transformational change like continuous learning. Tactical CM is a requirement, but it will not generate enough momentum to bridge the gap between deployment and implementation.This is a perfect example where Change Leadership (CL) is required to expand the scope of shepherding sustainable Change in and across the organization.