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New Books Point of Work Assessment

The “Great Convergence” of Thought and Action

GREAT” things are popping up lately, like the Great Resignation, Great Retirement, Great Reshuffle, and Great Reboot, are a few examples. I am not swayed by the hype because these all point to one common denominator – Change…and the need to LEAD it. I believe we see the side-effects surface in the form of a Great Convergence of Thought and Action and forms influencers that directly impact Culture. In other words, resignations, retirements, and reshuffling within and among organizations are driving the need for a strategic re-think and adopting tactical actions that are agile and responsive to the lack of a treasure trove of opportunity…reshaping, upskilling, and reskilling to optimize the workforce at the Point-of-Work. Convergence is happening with us…or without us. What is converging in our world of L&D, and how should we manage it? How does it impact underlying Culture?

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Continuous Learning

Convergence and the Impact on Our Training Paradigm

When we are chasing sustainable business system implementation there are a number of activities organizations pursue. The traditional stand-by includes training for end-users…and I own several of those t-shirts…most reminders of a failure. Not a failure of rendering a quality training product from the teams I led, but a failure that manifests post-deployment – adoptionoptimizationsustained capability – take your pick of those three in any combination.

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Continuous Learning

The Noise Around Performance Support Is Deafening – Can You Hear It Yet?

It has been a long time since I could honestly point to a “training conference” and say, “Now this is one to go to!” The exciting thing is…it’s not a training conference…but anyone “in training” needs to sit up and take this new perspective seriously. Why? Because this is where learning is going at a rapidly increasing pace, and to NOT be a part of the evolution could be career limiting.

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Continuous Learning

T&D and the Relentless ROI Dilemma

I had the good fortune to stumble into a great discussion thread on LinkedIn this week that finally tripped my trigger this morning on the C-suite’s addiction to ROI. I recognize this affliction is common these days and any attempts to pry fingers off traditions are often seen as more of an assault than an effort to evolve beyond current paradigms. Methinks we ultimately must drive transformational change in the perceived role Training & Development (T&D) plays in the organization.  Current T&D practices produce traditional training outcomes. What the C-suite needs to see…and will respond to…are a workforce that has the capacity to be agile and effective at the point of work…AND…produces sustainable business outcomes.