We [Training] have been hugely successful selling the idea that improvements in performance can be driven by training. I know there are colleagues who bristle when I discount training’s impact, but my point of emphasis lays well beyond the scope of even the most excellent training product we might deliver. My rant is not aimed at deficient training; rather, it is in the misdirected application of learning. This not about “WHAT” as much as it is “WHEN” and “WHERE”.