Performance support is anything that enables and/or accelerates speed-to-sustainable-performance, or speed-to-impact, or speed-to-productivity, or speed-to-competence, or speed-to-actionable-insight, or speed-to-any-damn-thing-that-drives-measurable-business-value.
We talk a lot about boosting employee engagement and making learning more engaging. Let’s shift our engagement focus to where the workforce works; enabling successful performance in the workflow lifts up employee satisfaction through job satisfaction…and accelerates productivity.