What follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them.
Author: Gary G. Wise - Author - Grief Coach
Unsupervised, unfiltered, and occasionally undisciplined Writer of Things that thrill readers with engaging stories created by a seasoned storyteller.
Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. For a workforce to consistently function at optimal agility and resiliency, we must evolve beyond the current linear paradigm that is only scoped to transfer knowledge and skills through training no matter how compelling and engaging we try to make it.
If your organization recognizes that true business results are won…or lost…@ the Point-of-Work, and a bold decision is under consideration to head up the mountain, meet me at base camp, and let’s kick around some ideas regarding the “climb” that lies ahead!
We should strive to effectively position that EPS adoption is a rapidly approaching future that lies beyond the scope and charter of the traditional L&D training paradigm. It gets tough when you open your mouth make a bold statement that “Training does not drive performance – It drives potential!”
Is it 70:20:10 or is it 85:12:3? To answer this question I offer another question – “Who gives a rip?” – as long as the end-game drives sustained workforce capability. The correct ratio is only correct if the end-game is reached.
Successful implementation does not equal full adoption. My point is simply this – being ready to deploy any manner of change is not the same as being at a state of readiness to implement effectively and ensure sustainable adoption across the user population. Both of those examples from my own experiences flash back when I think about the prospects of integrating EPS in any organization.
Sustained capability…or “competency” if HR-speak is more your style…does not manifest during training regardless of flavor or innovative gyrations we employ. Sustainable workforce performance at the point-of-work is where we need to focus, and point-of-work is not part of, nor within the scope of the training paradigm. If the rules of engagement have changed, so too should our paradigm.
After drinking the performance consulting Kool-Aid it struck me that the L&D focus was incomplete…and it still is…despite myriad Training innovations like MOOCs, micro-learning, mobile learning, virtual learning, and any other exotic blend you can name. No matter how we dressed it up, no matter how much lipstick, it was still Training. The myth continues to live on.
When Are MOOCs Not MOOCs?
This post this likely to twist a knot in a few knickers, but hey…it’s what I seem to do these days, so buckle up…this might rip you right out of your training paradigm. Traditionally, a MOOC, in academic circles, is known as a Massive Open Online Course…and I have no problem with that. Where I get torqued down tight is when corporate Training tries to emulate an academic MOOC with corporate learning content. When that happens, corporate L&D potentially misses the boat.
Sorry, but this had to happen sooner than later, and I don’t expect a tidal wave of agreement…a few ripples will do. Even early warning signs of a tsunami are as subtle as the tide slowly receding from the shore. Yeah, this is about Performance Support…you expected something different from me? Ain’t happenin’! I’m done filling sandbags to protect the institution of training. You’ll find me on a board swimming out to catch the wave of root causes.