As redundant as this next statement sounds, it represents the core of my position on this…
Performance support supports performance @ Point-of-Work…not training courses!
Tag: dynamic learning ecosystems
Sunday morning I stumbled over a post in one of the community groups I follow on LinkedIn. The question put to the community asked about the use of performance support. The author referenced hearing a lot of buzz lately about performance support, but there was not much evidence of success stories short of application to computer systems training. I had to agree, and I believe there is a purely business reason for that – it is called protecting competitive business advantage.