There is urgency to this step-change requirement that needs to address Moments of Need at the Point of Work when they manifest and where they manifest. Productivity and profitability are hard-wired into this mission-critical capability. These requirements are currently out of scope of the Training Paradigm regardless of the new training system technology implemented.
Author: Gary G. Wise - Author - Grief Coach
Unsupervised, unfiltered, and occasionally undisciplined Writer of Things that thrill readers with engaging stories created by a seasoned storyteller.
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It’s Time to Go Ninja!
Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven years? Could that even happen to the same guy? Oh, but yes it can…and it has. You’re reading his words right now. January 26th is when I will be jettisoned through the window of opportunity. Bring it! It’s time to go Ninja!
Have you ever repeated a saying you’ve heard before to fit a circumstance perfectly and have no clue where that saying came from or know exactly what it means? I’ve done it for no other reason than it fits the occasion, and I’m guessing you have too. It was -1 degree this morning here in […]
We have no shortage of targets at which we can fire our L&D solution arrows. Too often just hitting the target with training is viewed as sufficient. I participated in that approach for many years before being exposed to the discipline of performance consulting. That new lens changed everything. The objective morphed from just hitting the target to hitting the right target…with the right arrow…at the right time…with the right amount of force…and for the right reasons.
This post was triggered and complimentary to Bob Mosher’s post on 11/17…an important read that I agree with completely. What I offer today is an attempt to articulate a “Yes and…” in this post. The Critical Skills Analysis (CSA) used in the 5 Moments of Need methodology is extremely essential for distinguishing what can be […]
We cannot begin the effort by looking through a “training solution lens”. I can always build training IF NECESSARY. BUT…if emphasis is not first laser-focused on what solution output closes the performance gap(s) at Point-of-Work, the traditional default training solution may well be the wrong output.
My recent post “70:20:10 – Myth or Legend?” roused a few readers to offer up some really solid comments, and there were a few that left me feeling like I was at a NASCAR race and just shouted “Ford Rules!” Now if you’ve never been to a NASCAR race, let me tell you this about […]
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70:20:10 – Myth or Legend?
There is a myth involved…perpetuated by a long-held belief that training drives performance. In truth, training only drives potential; performance does not manifest until business results are generated by the workforce in a different area of the ecosystem called the Point-of-Work.
As redundant as this next statement sounds, it represents the core of my position on this…
Performance support supports performance @ Point-of-Work…not training courses!
If I had to boil down all my bluster and passion in this blog to a single core statement, it would be this: Training, by itself, does not drive performance – it drives potential; …if you truly seek to sustain measurable workforce performance you must go to the Point-of-Work and plan to address diverse Moments […]